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Lifeline Terms & Conditions
Quality Commitment from Response 24 Medical Services:
In these Conditions entered into by the Customer of the Company the following terms shall have the following meanings and effect:
“The Customer” - means the company, firm or individual who purchases or agrees to purchase Goods and/or Services from the Company.
“Charges or Basic Charges” - means the Company’s charges for the provision of and/or in connection with Goods and the Services and/or other work carried out at the Customer’s request in accordance with the Company’s charging rates from time to time applying.
“The Company” - includes, its successors and assigns.
“Disbursements” - means the payment by the Company of any expenses or fees on the Customer’s behalf including without prejudice to the generality of the foregoing all out of pocket expenses, search fees, costs of consumable items, licence fees materials and parts or other payments made on the Customer’s behalf.
“Lien” - means the Company’s right to keep all Goods, papers, documents, money or other property held on the Customer’s behalf until such time as all monies due under this Agreement are paid in full. A Lien may be applied after any Agreement ends.
“Liability Whatsoever” - includes without prejudice to the generality of the expression all liability in tort, contract, breach of representation or implied warranty or condition or such other duties at common law including liabilities for direct, indirect or consequential losses of whatever nature and howsoever caused or arising. The term shall not apply to liabilities for death or personal injury.
“Goods” - means all machines, equipment, printers, parts, consumables and related telecom products provided by the Company to the customer.
“Payment Terms” - means the payment terms set out in the quotation, advice note or written Agreement, Schedule, letter of engagement or other periodical update of fees notified by the Company to the Customer in writing from time to time.
“Confidential Information” - means as defined in clause 7.1 but shall include and will not be limited to all information which is not publicly known including the business, finance, technology, trade secrets and other commercially sensitive information of either party regardless of its nature.
“Price” - means the price for the provision of the Goods and/or Services as set out in the Schedule, Quotation, Agreement or other written document as otherwise provided by the Company to the Customer in writing.
"Rate(s)” - means the rate(s) for the time being applicable as notified by the Company to the Customer from time to time in any letter, Schedule, Agreement or otherwise notified to the client from time to time in writing in respect of the Services.
“Services” - means the sale, design, Repairing, cleaning maintaining and Servicing of telecoms Goods and Equipment and related Services provided to the Customer.
“Website Provisions” - means the provisions set out in clause 20 which will apply to all Services including those specifically obtained via the internet or any company website.
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